We are an Independent Charity who can provide you with free, confidential and impartial advice for the problems you face, no matter what they may be. We’re here to help you with a range of issues such as money, debt, benefits, energy or housing problems.
Our offices have moved!
We are no longer operating from the Whitehaven office. We are now located in Phoenix House, 3-5 Jacktrees Road, Cleator Moor, CA25 5DB
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Our highly trained volunteers come from all sorts of backgrounds and help with everything we do.
Take a look at the roles we’re currently recruiting for.
Could you join us?
We use our client’s experience, stories and evidence to research and campaign for positive change locally and nationally.
We are interested to hear about new campaign proposals.
Citizens Advice Copeland is an independent charity and relies on grant funding and the generous donations from people like you.
For every £1 invested in us, we benefit our clients by an average of £13.12
Our advice can be accessed by telephone, email or the advice pages on the website.
We only accept referrals from external agencies through our website. If you would like to make a referral please click on the button above and complete the form.
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To contact our national freephone adviceline call 0800 144 8848
Latest News
Here’s our top tips for making school holidays special on a budget.
Our work experience programme supports young people to find out about our organisation and the services we deliver.
We attend various outreach sessions to find out where our next outreach is please take a look here.
We have set up a community newsletter and a Millom newsletter which will give you an insight of the support that is available to residents in Copeland.
Our Supporters
Our thanks to all supporters of our service, including: (click on the logo to view supporter information)
Our Accreditations
More about us
People come to us with all sorts of issues. You may have money, benefit, housing or employment problems. You may be facing a crisis, or just considering your options.
We value diversity, promote equality and challenge discrimination wherever we see it.
